This Website and the services of cypressplumbing.us (the "Services") are offered to you, conditioned on your acceptance without modification, of the following terms, conditions, and notices contained in this agreement (the "Terms and Conditions"). Your use of this Website or submission of service requests via telephone constitutes your agreement to all such terms, conditions, and notices in effect at such time. These Terms and Conditions apply to any Services or properties such as websites or apps owned and operated by cypressplumbing.us referred to herein as "cypressplumbing.us," on which a link to these Terms & Conditions appears. If you have any questions regarding these Terms & Conditions, you may contact us at cypressplumbing.us. We may amend these Terms & Conditions at any time by posting a revised version of these Terms and Conditions. These Terms & Conditions were last updated on August 1, 2023.
IMPORTANT: PLEASE REVIEW THIS AGREEMENT CAREFULLY. IN PARTICULAR, PLEASE REVIEW THE MUTUAL ARBITRATION PROVISION IN SECTION 19.
Upon registration, you may choose your own password or cypressplumbing.us will assign you a password to access the Services through the cypressplumbing.us website or apps.
At cypressplumbing.us we are committed to making your total cypressplumbing.us experience a positive one. There are several ways you can find service professionals through cypressplumbing.us (collectively, "Service Professionals"). Our service where you request a referral for a specific task, and we refer you or connect you with Service Professionals. Also, you may request a quote and we will respond back to you with additional information related to your request.
You acknowledge and agree that your use of cypressplumbing.us is for your personal use and not for advertising or commercial purposes. You agree not to copy/collect cypressplumbing.us content via robots, spiders, scripts, scrapers, crawlers, or any automated or manual equivalent (e.g., by hand). You may not use cypressplumbing.us to recreate or compete with cypressplumbing.us, to solicit or harass Service Professionals, or for any other purpose not contemplated herein. You acknowledge that a violation of the foregoing could result in significant damages, and you agree that you are liable to cypressplumbing.us for any such damages, and will indemnify cypressplumbing.us in the event of any claims against cypressplumbing.us based on or arising from your violation of the foregoing. We reserve the right to revoke your access to any cypressplumbing.us Services, products or properties at any time. All information about Service Professionals is confidential and for your personal use only. If it is determined or suspected by cypressplumbing.us in its sole discretion that you are misusing or attempting to misuse or circumvent the cypressplumbing.us services or system, or are using or attempting to use them for any inappropriate or non-personal purposes, including but not limited to activities such as hacking, scraping content, infiltrating, fraud, advertising, jamming or spamming, cypressplumbing.us reserves the right, in its sole discretion, to immediately terminate your access without notice and to initiate without notice appropriate legal actions or proceedings to seek appropriate remedies and/or damages, including but not limited to lost revenue, repairs, legal fees, costs and expenses, and to seek injunctions or other equitable remedies
Upon using cypressplumbing.us, you will be prompted to disclose certain information about yourself and your service requirements, and you will be able to store information, such as home services records, on our website or apps. Some of this information will be sent to Service Professionals, who will need this information to respond to your request. By providing this information to us, or by submitting a service request, you are requesting, and you expressly consent to being contacted by us and by our Service Professionals, via phone, fax, email, mail, text (SMS) messaging, push notifications, or other reasonable means, at any of your contact numbers or addresses, even if you are listed on any federal, state, provincial or other applicable "Do Not Call" list, in order that we may provide the Services set forth on our site, to service your account, to reasonably address matters pertaining to your account, including but not limited to notifying you of, or confirming, appointments that you have scheduled, or for other purposes reasonably related to your service request and our business, including marketing related emails. You also authorize cypressplumbing.us to send you an automated prerecorded call or SMS confirming your service request, along with calls from service professionals that can help you with your request to the land-line or mobile phone number you provided, and you understand that either cypressplumbing.us or the Service Professionals may use automated phone technology (including autodialed and prerecorded messages) to provide you with operational communications concerning your account or use of the Services, updates concerning new and existing features on the cypressplumbing.us website, communications concerning promotions run by us, and news concerning cypressplumbing.us and industry developments, and that your consent is not required to purchase products or services. For complete details on our use of your information, please see our cypressplumbing.us Privacy Statement. You agree that by completing a service request, you are entering into a business relationship with cypressplumbing.us and/or a Service Professional and thus agree to be contacted by cypressplumbing.us and/or a Service Professional. You promise that all information you provide (including but not limited to your contact information, and any Ratings and Reviews of Service Professionals that you provide) will be accurate, current and truthful to the best of your knowledge. If you provide any information that is untrue, not current or incomplete, or cypressplumbing.us has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, cypressplumbing.us has the right to refuse any current or future use of the cypressplumbing.us Services (or any portion thereof) by you. You are responsible for any use of the cypressplumbing.us Services by persons to whom you intentionally or negligently allow access to your password. If a contact number you have provided to us is no longer your number, you agree to notify us promptly that you can no longer be reached at that number. You represent that you have received, and are authorized to convey to us, the consent of any authorized users on your account to be contacted by us as described in this Section. You agree that all consents provided in this Section will survive cancellation of your account. You also acknowledge that cypressplumbing.us or its third party service providers may record customer service calls after notice to you and with your consent, in order to assist you when you contact our customer support services. You agree to cypressplumbing.us use of a service provider to mask your telephone number when you call or exchange text (SMS) messages with a Service Professional using a telephone number provided by cypressplumbing.us. During this process, cypressplumbing.us and its service provider will receive in real time and store call data, including the date and time of the call or text (SMS) message, the parties' phone numbers, and the content of the text (SMS) messages. You agree to the masking process described above and to cypressplumbing.us use and disclosure of this call data for its legitimate business purposes.
TO KNOWINGLY INPUT FALSE INFORMATION, INCLUDING BUT NOT LIMITED TO NAME, PHONE NUMBER, ADDRESS OR E-MAIL ADDRESS IS A VERY SERIOUS AND FRAUDULENT MATTER THAT COULD RESULT IN SIGNIFICANT COSTS AND DAMAGES INCLUDING INVASION OF PRIVACY RIGHTS, TO cypressplumbing.us AND THE SERVICE PROFESSIONALS, AND TO CONSUMERS, AS WELL AS THE LOSS OF TIME, EFFORT AND EXPENSE RESPONDING TO AND PURSUING SUCH FALSE INFORMATION AND REQUEST, AND FURTHER, COULD RESULT IN REGULATORY FINES AND PENALTIES. ACCORDINGLY, IF YOU KNOWINGLY INPUT FALSE INFORMATION IN A SERVICE REQUEST, INCLUDING BUT NOT LIMITED TO SOME ONE ELSE'S NAME, E-MAIL ADDRESS, PHYSICAL ADDRESS OR PHONE NUMBER OR A RANDOM OR MADE UP NAME, ADDRESS, E-MAIL OR PHONE NUMBER YOU AGREE TO FULLY INDEMNIFY AND BE LIABLE TO cypressplumbing.us AND EACH SERVICE PROVIDER WHO ACCEPTS SUCH SERVICE REQUESTS, FOR THE GREATER OF: (1) A MINIMUM AMOUNT OF $11,000 TO EACH OF cypressplumbing.us AND EACH OF THE AFFECTED SERVICE PROFESSIONALS AND FOR EACH OF THE ACTUAL PERSON(S) AFFECTED BY ANY OF THE IMPROPER, INCORRECT OR FRAUDULENT INFORMATION YOU ENTER (FOR EXAMPLE THE ACTUAL OWNER OF THE E-MAIL ADDRESS OR PHONE NUMBER, ETC.), PER IMPROPER SUBMISSION, PLUS ANY ATTORNEYS FEES COSTS AND EXPENSE RELATING THERETO, IF APPLICABLE, OR (2) THE ACTUAL DAMAGES, DIRECT, PUNITIVE AND CONSEQUENTIAL, AND ANY REGULATORY OR JUDICIAL FINES OR PENALTIES THAT MAY ARISE FROM SUCH INTENTIONAL, MISLEADING, HARMFUL AND FRAUDULENT ACTIVITY, PLUS REASONABLE LEGAL FEES, COST AND EXPENSES RELATING THERETO, WHICH EVER IS GREATER.
Text the keyword STOP, END, CANCEL, UNSUBSCRIBE or QUIT to our shortcode to cancel. After texting STOP, END, CANCEL, UNSUBSCRIBE or QUIT to our shortcode you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP, END, CANCEL, UNSUBSCRIBE or QUIT keyword commands and agree that cypressplumbing.us and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from cypressplumbing.us through any other programs you have joined until you separately unsubscribe from those programs.
Help. Text the keyword HELP to our shortcode to return customer care contact information.
You acknowledge that by opting out of receiving text (SMS) messages from cypressplumbing.us and the Service Professionals, your use of cypressplumbing.us Services may be impacted. cypressplumbing.us and its affiliates may view, store, access and disclose messages exchanged between you and consumers transmitted via cypressplumbing.us messaging platform or via cypressplumbing.us website.
While we cannot guarantee the work performed by a listed Service Professional, and while we have no obligation to you with regard to your relationship with a Service Professional, the cypressplumbing.us resolution process has been developed to try and assist you in resolving any disputes that may arise in the course of a home improvement repair or maintenance project with a Service Professional who you learned about through the cypressplumbing.us Services. Without modifying our statements under this Agreement, we may, upon your request, provide limited assistance in resolving disputes between you and a Service Professional. You must participate and use good faith efforts to resolve problems through the cypressplumbing.us resolution process. Such limited assistance in no way nullifies the release and indemnification described in these Terms & Conditions. You agree not to refuse to pay a Service Professional without a good faith basis for doing so. You agree that cypressplumbing.us is not responsible for the accessibility or unavailability of any Service Professional or for your interactions and dealings with a Service Professional.
You acknowledge and agree that cypressplumbing.us may monitor and/or record any telephone calls between you and cypressplumbing.us.
You agree that all of the content and information posted by you or your agents or designees on cypressplumbing.us, including but not limited to:
Any other content
(known collectively as "Content") is the sole and exclusive property of cypressplumbing.us, and that you have no right to reproduce, post, publish, or otherwise use such information other than for your personal use relating to your service request.
Offensive, harmful and/or abusive language, including without limitation: expletives, profanities, obscenities, harassment, vulgarities, sexually explicit language and hate speech (e.g., racist/discriminatory speech.)
References to illegal activity.
Language that violates the standards of good taste or the standards of this Site.
Statements that are or appear to be false.
Comments that disparage cypressplumbing.us.
With respect to Ratings and Reviews of service professionals, all of the above and in addition the following:
a. Reviews that do not address the goods and services of the business or reviews with no qualitative value (e.g., "work has not started yet").
b. Comments concerning a different Service Professional.
c. Information not related to work requested in the service request.
d. If a dispute arises between a consumer and professional, the rating submitted may be held in pending status until resolution is reached. You represent and warrant that any Rating and Review provided by you is accurate and truthful, and that your will only provide a Rating and Review for a service professional that has performed services for you pursuant to your applicable service request.
Unless otherwise noted on the registration tab of a Service Professional's profile page, cypressplumbing.us uses the following criteria as part of its registration enrollment process ("registration") for new Service Professional businesses, with the exception of Corporate Accounts (as described below) and service professionals providing services in Canada (neither of which are screened) applying for membership in our network. We ** cypressplumbing.us EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED RELATING TO THE SERVICE PROFESSIONAL REGISTRATION PROCESS, CRITERIA, PROCEDURES, OR INFORMATION OBTAINED OR PRESENTED IN THE REGISTRATION PROCESS OR DISCLOSURES INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, OR THAT THE REGISTRATION OR VERIFICATION PROCEDURES OR STANDARDS ARE SUFFICIENT OR THAT THE INFORMATION RECEIVED IN THESE REGISTRATION OR VERIFICATION PROCEDURES IS ACCURATE, TIMELY OR ERROR FREE.
All Ratings and Reviews of a Service Professional displayed to you reflect the opinions of other consumers, and do not reflect or represent the opinions or representations of cypressplumbing.us. cypressplumbing.us disclaims any and all representations or warranties with regard to the Ratings and Reviews. cypressplumbing.us does not assume responsibility or liability for any Review or for any claims, damages, or losses resulting from any use of the Site or the materials contained therein.
cypressplumbing.us provides certain content relating to home improvement, repair, maintenance ("Articles"), on the cypressplumbing.us or apps, and via mobile applications owned and operated by cypressplumbing.us. Such Articles are provided "As-Is", without any warranties or representations, and you assume all liability and responsibility for your use of such Articles. You understand and agree that the Articles do not provide advice, and that such Articles are no substitute for the advice of a professional.
Neither cypressplumbing.us nor its affiliates will have any liability (and there is no basis for any present or future action, suit, proceeding, hearing, investigation, charge, complaint, claim, or demand against cypressplumbing.us or its affiliates giving rise to any liability) arising out of any injury to individuals or property as a result of the ownership, possession, or use of any product sold, purchased, installed, or delivered by cypressplumbing.us or any of its affiliates.
The links in the cypressplumbing.us or apps will let you leave cypressplumbing.us Web site. The linked sites are not under the control of cypressplumbing.us and cypressplumbing.us is not responsible for the contents or functionality of any linked site or any link contained in a linked site, or any changes or updates to such sites. Your use of such third party linked sites is governed by the terms and conditions, and privacy policies, of such linked sites. cypressplumbing.us is not responsible for webcasting or any other form of transmission received from any linked site. cypressplumbing.us is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by cypressplumbing.us of the site.
cypressplumbing.us respects the intellectual property rights of others. If you believe that your copyright has been infringed, please send us a notice as set forth in out policy@cypressplumbing.us policy@cypressplumbing.us which is incorporated into these Terms and Conditions. For other intellectual property claims, please send us a notice policy@cypressplumbing.us policy@cypressplumbing.us. You acknowledge that cypressplumbing.us may use a third party for the delivery of some or part of the Services (the “Licensor”). You agree that these Terms and Conditions are concluded between you and cypressplumbing.us only and not with the Licensor, that (i) you have no contractual relationship whatsoever with the Licensor with respect to the Services; (ii) you are not a third party beneficiary of any agreement between cypressplumbing.us and Licensor; (iii) the Licensor has no obligation to provide any direct support or services to you with respect to the Services; and (iv) you have no right to seek remedy or recourse against the Licensor pertaining to the Services or these Terms and Conditions. cypressplumbing.us disclaims any and all warranties with respect to the Services provided to you, including any part of the Services provided by the Licensor.
Permission to use documents (such as press releases, datasheets, content, informational items and FAQs) from the cypressplumbing.us server ("Server") is granted, provided that (1) the below copyright notice appears in all copies and that both the copyright notice and this permission notice appear, (2) use of such documents from the Web site is for your informational and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in any media, and (3) no modifications of any Documents are made. Educational institutions (specifically K-12, universities and state community colleges) may download and reproduce the Documents for distribution in the classroom. Distribution outside the classroom requires express written permission of cypressplumbing.us. Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. Documents specified above do not include the design or layout of the cypressplumbing.us or apps or any other cypressplumbing.us owned, operated, licensed or controlled